Cannot create fillable PDF copy of my form with payment field

  • lianalouzon
    Asked on March 13, 2017 at 12:23 PM

    Hello. I have tried a few times to create the fillable pdf but the wheels just keeps spinning for hrs saying its "working" with nor result. Here is my form.

     

    https://form.jotform.com/70704184429255

     

  • David JotForm Support
    Replied on March 13, 2017 at 2:29 PM

    Fillable PDF forms are much more limited than their online counter parts.  Elements such as widgets or in the case of your form payment fields, do not translate properly to fillable PDF form.  Removing the payment field from the form should allow for the PDF to generate properly.

    For more information on fillable PDF forms, see the following guide:

    https://www.jotform.com/help/312-JotForm-Fillable-PDF-Creator-With-All-Points