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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Cannot create fillable PDF copy of my form with payment field

    Asked by lianalouzon on March 13, 2017 at 12:23 PM

    Hello. I have tried a few times to create the fillable pdf but the wheels just keeps spinning for hrs saying its "working" with nor result. Here is my form.

     

    https://form.jotform.com/70704184429255

     

    Page URL:
    https://form.jotform.com/70704184429255

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    JotForm Support

    Answered by david on March 13, 2017 at 02:29 PM

    Fillable PDF forms are much more limited than their online counter parts.  Elements such as widgets or in the case of your form payment fields, do not translate properly to fillable PDF form.  Removing the payment field from the form should allow for the PDF to generate properly.

    For more information on fillable PDF forms, see the following guide:

    https://www.jotform.com/help/312-JotForm-Fillable-PDF-Creator-With-All-Points