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    Integration to Google Sheets no longer working

    Asked by jordancamp on March 13, 2017 at 04:18 PM


    We are working off the Google Sheets, however when we do, the new submissions that follow are not entered in anymore.


    Please advise.


    Thank you.

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    JotForm Support

    Answered by Mike on March 13, 2017 at 08:36 PM

    Unfortunately, the Google Spreadsheet integration might not be friendly to the spreadsheet customizations. If new form entries are not being forwarded, you may try redoing the integration on your form. It will create a brand new spreadsheet with complete form data.

    If you need any further assistance, please let us know.