What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My previous account has disappeared! I need that work back!

    Asked by ZacheryEllis on March 13, 2017 at 04:51 PM

    I cannot log into my previous account and the email is not recognized for some reason! I need to to get that form back to edit for my boss!

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    JotForm Support

    Answered by Kevin_G on March 13, 2017 at 08:54 PM

    Could you please provide us the email address or the link to a form on the other account? 

    The form embedded on the webpage you shared us contains a form that belongs to the account where you're currently logged in, ZacheryEllis. 

    We will wait for your response.