What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is "Selected by default" locked?

    Asked by Rob008 on March 14, 2017 at 10:34 AM
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    JotForm Support

    Answered by Nik_C on March 14, 2017 at 11:36 AM

    Could you please let us know to which form or field are you referring to?

    We'll wait for your response.

    Thank you!

  • Profile Image

    Answered by Rob008 on March 14, 2017 at 11:46 AM
    New response receivedNever mind—I figured it out. It was a payment field that was marked as “Required.” That kept it from being available for default selection. Sorry for the bother.
    ...
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    JotForm Support

    Answered by Nik_C on March 14, 2017 at 12:20 PM

    It's ok, thank you for letting us know. I'm glad you were able to figure it out.

    Do not hesitate to contact us if you have any further questions.

    Thank you!