What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form disabled... why?

    Asked by julioavila on March 15, 2017 at 12:36 PM

    Our "New User Access and Maintenance Form" unexpectedly became disabled and stopped working.  Do you know why this happened?  Did we go over our submission limit?



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    JotForm Support

    Answered by John_Benson on March 15, 2017 at 02:44 PM

    I checked your account and it is in good status. I also opened your form and it is working fine on my end. No, you didn't reached the submission limit. Upon checking, you currently have 21 submissions.

    Hope that helps. If you have questions, please contact us again.