What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to login and I am not receiving password reset emails.

    Asked by Charlotte Stover  on March 15, 2017 at 02:11 PM

    My work email that is used for jotform is Charlie@nha.travel however I am unable to receive any emails from you so therefore I am not receiving support resolution as well. I am unable to login to my account and am trying to get a password email sent to me. Please resolve this quickly so I may work again. Below is my jotform. 

    Page URL:

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    JotForm Support

    Answered by John_Benson on March 15, 2017 at 04:35 PM

    Hi again,

    To avoid confusion, please create only one thread per one issue so we can properly assist you. I already answered you on this URL: https://www.jotform.com/answers/1092442

    Thank you.