Can users save the form and continue later?

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    Asked on March 16, 2017 at 01:04 PM

    My organization recently built an application however the applicants were unable to save their work as they go. I turned on the settings that allowed people to save and go, however it did not work for anyone. 

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    Answered on March 16, 2017 at 03:15 PM

    Hello Emily - There are 2 ways to achieve this:

    1. Browser-based method

    Easy to setup, but relies on the Browser's Local Storage.

    Meaning, if they started filling out your form using Chrome, left their desktop/laptop, went back and re-opened the form on Firefox/Safari, then their progress is lost. Using the same Chrome browser again would continue where the user left off.

    I'm assuming this is the setting you're referring to that you turned on. Keep in mind that this will only work on that very same browser they used when they left the form. 

    Complete guide: How-to-Enable-Auto-Fill-on-Forms

    2. Session parameter method

    Quite complicated setup and requires 2 forms to make it work.

    Form 1: The first form where the user will need to fill out the name and email field. The session URL will be created here and we will use the email field as the session ID.

    Form 2 (Main Form): This is the main form where all the necessary and important fields we need to collect. The main form needs to have page break, please also note that the progress on each page will only be saved when the "Next" and "Back" button is clicked.

    Complete guide: How-to-Save-Forms-and-Continue-Later