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    My verification email is not sent

    Asked by andrevenancio on March 16, 2017 at 04:45 PM


    When I try to change the sender email of a form using the Email Type Verified option, I do not receive the verification code. I've tested it with three different emails.

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    JotForm Support Manager

    Answered by Jeanette on March 16, 2017 at 07:48 PM

    I assume you are trying to use and*****cio@s*****.org.br as your sender email, please be aware that we are experiencing a delay in our email servers today, so the verification code should take some more hours to arrive. Sorry about this.