What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My verification email is not sent

    Asked by andrevenancio on March 16, 2017 at 04:45 PM

    Hello,

    When I try to change the sender email of a form using the Email Type Verified option, I do not receive the verification code. I've tested it with three different emails.

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on March 16, 2017 at 07:48 PM

    I assume you are trying to use and*****cio@s*****.org.br as your sender email, please be aware that we are experiencing a delay in our email servers today, so the verification code should take some more hours to arrive. Sorry about this.