Can we use other transactional emails providers besides Mandrill?

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    Asked on March 18, 2017 at 01:30 AM

    At one time, we were able to have the users input "email" as the senders email. Then, to my great disappointment, y'all changed that....

    So, then I had to get Mandrill. Now, Mandrill require a paid plan. We are a nonprofit and this is an issue for us.  Our emails will only be accepted by legislators if the come from individual email accounts.

    Can we use other "free" providers like Amazon SES, Sendinblue, Mailgun, etc; If so, which vendors can we use?

    If not, what other solutions or options can you recommend?

    Thank you!




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    Answered on March 18, 2017 at 04:57 PM

    Hi Marty,

    You can try MailJet as a replacement for Mandrill. Please check this thread and follow the guide given by my colleague:

    Hope that helps. If you have questions, please let us know. 

    Thank you.

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    Answered on March 20, 2017 at 11:57 AM

    Hi, thanks for answering, but the link you referred me to states that mailjet does not allow the same services of Mandrill, it states that the emails will still come from my address or the jotform email address - this does not give me a solution to my problem.



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    Answered on March 20, 2017 at 02:52 PM

    According to the Support Documents of MailJet, it is possible to use your own SMTP settings. Please check this link:

    If that didn't work for you, please check our other email integrations. Here are the list:

    Let us know if you have questions or need further help.