What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am trying to insert my share form link in Microsoft Word, but the hyperlink doesn't seem to work?

    Asked by lpas on March 18, 2017 at 03:18 PM

    This is the error I receive: Unable to open <URL>. Cannot locate the Internet server or proxy server.

    Is there anything limiting me from using the link within word?

    Page URL:

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    JotForm Support

    Answered by Kiran on March 19, 2017 at 02:38 AM

    The direct link to the form seems to be working fine. It seems that the custom URL is not correct for the form. As I check your JotForm, the custom URL generated in the publish wizard is displayed as below:


    Please try changing the URL in your document and it should be working fine.