What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why is my form disabled?

    Asked by distintosbax on March 20, 2017 at 09:44 AM

    Hello , my first form it's disable, why ?

    Page URL:
    https://form.jotformz.com/70783227782666

  • Profile Image
    JotForm Support

    Answered by AIDAN on March 20, 2017 at 12:18 PM

    Hi, thank you for contacting us.

    Upon inspection of your account, I found that it got autosuspended because the form you kindly mentioned is collecting usernames and passwords, in violation of our terms of use.

    Please see our terms of use, especially sections "Phishing" and "Collecting Sensitive Information" here: https://www.jotform.com/help/8-Terms-of-Use

    If you need further assistance please let us know. We will be happy to help. Thank you.