What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can't edit in v4

    Asked by VCFAmarket on March 20, 2017 at 12:24 PM

    I tried to rename my form using the new editor, but in the middle of it, "something went wrong" and the page goes black. Now I can't get into any form to edit it or even select v3 instead—I'm basically locked out of editing altogether.

    I'm using a Mac with 10.11.6 and Safari 10.


  • Profile Image
    JotForm Support

    Answered by david on March 20, 2017 at 12:52 PM

    We bug that caused forms to not be editable in V4.  It has been fixed and you can now edit forms once again.  Apologies for the down time.