What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Black Screen

    Asked by jscleland on March 20, 2017 at 12:29 PM

    Help!! I was editing a form and the screen went black with a pop up saying something went wrong.  Then it went to 4 pop ups.  The form would not refresh.  I logged out of JotForm, logged back in and still could not access the form.  I also can't access other forms that are open. 


    Please call 413-447-8930

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    JotForm Support

    Answered by Nik_C on March 20, 2017 at 12:52 PM


    This issue is fixed now, it was a temporary problem.

    We're very sorry for the inconvenience.

    Thank you very much for reporting it.