What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    can this form be fixed?

    Asked by RayK on March 20, 2017 at 12:33 PM

    Hi there!

    I am unable to edit my forms

    https://www.jotform.com/build/30875361631151

     

    After clicking Edit Form from my list of forms, it only brings up several error messages. I've tried cloning a form, but the clone too produces the same errors.

     

    Additionally, i'm unable to create new forms. The screen simply hangs from the new form modal window with the 'Creating form...' button grayed out.

    Page URL:
    https://www.jotform.com/build/30875361631151

    Screenshot
  • Profile Image
    JotForm Support

    Answered by AIDAN on March 20, 2017 at 12:51 PM

    Hi, thank you for contacting us.

    Please note that we were aware of the issue and our developers have already addressed it. Please try again and get back to us if the problem persists.

    Apologies for the inconvenience.

  • Profile Image

    Answered by RayK on March 20, 2017 at 01:26 PM

    thanx for getting back to me so quickly! looks like all is good again!