What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    None of my forms are editable

    Asked by asakitfield on March 20, 2017 at 12:41 PM

    I cannot edit any of my forms, the only message I am given is a blank black screen that says:

    Oops! Something went wrong and We couldn't initialize a part of your form correctly.

    Oops! Something went wrong and We couldn't initialize your user info. 
    Could you please refresh the page?

    Oops! Something went wrong and We couldn't initialize a part of your form correctly.

    Oops! Something went wrong and We couldn't get your form questions. 
    Could you please refresh the page?

    All of my forms notify me of this message. 

    I really need this fixed immediately !

    Page URL:
    https://www.jotform.com/build/63326134645151

    Screenshot
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    JotForm Support

    Answered by david on March 20, 2017 at 12:44 PM

    We bug that caused forms to not be editable in V4.  It has been fixed and you can now edit forms once again.  Apologies for the down time.