One of our recipients is receiving emails even though there is no condition that directs emails to her.

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    Asked on March 20, 2017 at 06:15 PM

    is there any reason someone would receive an email even though the conditions being met do not include them? It's happening randomly. The email in question is

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    Answered on March 20, 2017 at 10:09 PM

    That email address is receiving notifications, because there is one default notification where that email is setup as the recipient:

    You may apply a condition on that notification, so it gets sent only when the condition is met, or you can simply delete it.

    Let us know if you need more help.