My forms do not appear on embedded web sites for Turkey based users.

  • Profile Image
    siimple
    Asked on March 21, 2017 at 02:04 AM

    Hello,

     

    I had this problem before.. My embedded forms do not show up on web sites. You can see on screenshot. I have lots of sites, i just uploaded one screenshot. But here is a list:

     

    http://www.eklinik.net/uyelik

    http://www.siimple.net/iletisim/

    http://www.siimple.net/insan-kaynaklari/

    http://www.drcankaraca.com/iletisim/

    http://www.fulyatupbebek.com/biz-sizi-arayalim/

    ... and many more...

    This problem is very urgent and i require your assistance.

    Thank you.

     

    By the way, you can answer me in Turkish..

  • Profile Image
    ashwin_d
    Answered on March 21, 2017 at 08:29 AM

    Hello siimple,

    I did check your account and also your webpages and did not find any issue with that. All your embedded form seems to display correctly.

    The issue is that form.jotformeu.com seems to be blocked in Turkey by some internet service providers. I would suggest you to please click on the following URL and see if you are able to access your form:  https://www.jotformeu.com/70022629825353

    If you are able to see your form, I would suggest you to please edit your form's embed code in your webpage and replace form with www. Example:

    In your webpage: http://www.eklinik.net/uyelik 

    You have used following embed code:

    <script type="text/javascript" src="https://form.jotformeu.com/jsform/70022629825353"></script>

    You need to replcae "form" with "www" in the src. Here is the embed code which you need to use:

    <script type="text/javascript" src="https://www.jotformeu.com/jsform/70022629825353"></script>

    Hope this helps.

    Thank you!

  • Profile Image
    Scott
    Answered on March 21, 2017 at 09:36 AM

    Hey guys,

    This script:

    <script type="text/javascript" src="https://www.jotformeu.com/jsform/70022629825353"></script>

    Should be:

    <script type="text/javascript" src="https://www.jotform.com/jsform/70022629825353"></script>

    The blocked DNS is jotformeu, so www.jotformeu will not solve it.

  • Profile Image
    siimple
    Answered on March 21, 2017 at 12:06 PM

    www.jotform.com is working. Could you please migrate my account to jotform.com account? All my embed codes are generated with eu domain.

     

    Thank you.

  • Profile Image
    ashwin_d
    Answered on March 21, 2017 at 01:16 PM

    Hello,

    Please note that when you create a form, a domain name is assigned to form based on your geographical location. Unfortunately is it not possible to move forms from one domain to another.

    You just need to edit your form's embed code which you have added in your webpages and change the domain to https://www.jotform.com instead of https://form.jotformeu.com 

    Thank you!