What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    All our forms are saying ''Form not found''

    Asked by AWRI on March 21, 2017 at 02:07 AM

    Am having issues with all forms on our account saying "form not found".  We havent changed any settings as far as I can tell and given its happening across all forms I am wondering if this is an account issue. 

    Ive seen some feedback on forums to say that its possible that the account is locked out or something similar to that effect. 

    Please help, Ive sent a few emails to your organisation now (via the same contact us link) but no one has responded yet.

     

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    JotForm Support

    Answered by AIDAN on March 21, 2017 at 08:06 AM

    Hi, thank you for contacting us.

    I have checked if you have previous thread, and found two that we have already addressed:

    https://www.jotform.com/answers/1094197

    https://www.jotform.com/answers/1097120

    I then checked your account and forms, and they seem to be working properly. None of them are displaying the "Form not found" message.

    I hope this helps. If you need further assistance please let us know. Thank you.