What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not receiving Submissions again

    Asked by baldassini on March 21, 2017 at 06:10 AM

    Dear Sirs --


    Once again my submissions are not being forwarded.  Since I am simply unable to check into JotFprm every day, what can be done to insure that I receive my submissions?  I've lost a considerable amount to work as a result of this, not to mention what word of mouth is circulating regarding a business that never gets to back to people when they inquire about professional services.  I've never experienced anything like this with any online vendor or service provider.


    Its very frustrating.  Please fix and please prevent from happening again.


    Thank you very much.


    Paul Baldasini


    Page URL:

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    JotForm Support

    Answered by Chriistian on March 21, 2017 at 10:19 AM

    As per checking our mail log, the email notifications were successfully sent to your email (paul@baldassinifineart.com).


    Please try to check your email's spam folder and see if the email went there.