What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I get my form linked to Google Sheets properly?

    Asked by stephen_cramm on March 21, 2017 at 11:10 AM

    I have linked my form to a Google Sheet but it doesn't seem to automatically input the information correctly.  It will work for a day or two and then it just stops filling out the Sheet.  How do I fix this?

    Thanks!

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    JotForm Support

    Answered by John_Benson on March 21, 2017 at 01:51 PM

    We had an issue earlier about delayed email notifications, but this is already fixed. Your notification email should be working fine now. If not, please try re-integrating the Google Sheets to your form. Here's a guide: How-to-Integrate-Form-with-Google-Spreadsheet.

    Also, our Google Spreadsheet is currently working properly. I cloned your form and integrate it to a Google Spreadsheet and it is successful.

    Hope that helps. If you have question, please contact us again.