What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I change my username?

    Asked by chrisjoyride on March 22, 2017 at 02:56 PM

    Hello, the person who had been using this account recently left, and I was hoping to just roll it over to a new user ... is it possible to update the username?

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    JotForm Support Manager

    Answered by Jeanette on March 22, 2017 at 06:26 PM

    Yes, that is possible. Simply let us know the new username you want and also two more alternatives just in case it's been taken and we will gladly assist you.

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    Answered by chrisjoyride on March 23, 2017 at 12:33 PM

    Great! current username is chrisjoyride. We would like to have it changed to joyrideproduction, or jrproduction. Thanks!

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    Answered by KadeJM on March 23, 2017 at 03:02 PM

    I have now changed your jotform account username to "joyrideproduction" per your request.