Not able to access newly designed form.

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    sdalvie
    Asked on March 22, 2017 at 06:45 PM

    Just designed a new form, but when I try to open the form in a new tab using the URL provided, I get a "Form NOT found, Form Disabled". I am relatively a new user, and would like free access. 

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    Ian
    Answered on March 22, 2017 at 11:46 PM

    I checked your account sdalvie and the account was automatically suspended by our Phishing detector tool. I checked your forms and your forms does not violate our terms of use. I have activated your account. You can now access your account and forms properly.

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    sdalvie
    Answered on March 23, 2017 at 03:51 PM

    Thanks for your help. I was able to access it. However i edited the form, and added an entry for people to provide the check number, which i think messed it up once more. I have removed the entry now, but I think it will need activation again. Thank you.

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    BDAVID
    Answered on March 23, 2017 at 06:26 PM

    We apologize for the inconvenience. I have reactivated your account and whitelisted your form to prevent this from happening again. Let us know if you need more help.