What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Not able to access newly designed form.

    Asked by sdalvie on March 22, 2017 at 06:45 PM

    Just designed a new form, but when I try to open the form in a new tab using the URL provided, I get a "Form NOT found, Form Disabled". I am relatively a new user, and would like free access. 

    Page URL:

  • Profile Image

    Answered by Ian on March 22, 2017 at 11:46 PM

    I checked your account sdalvie and the account was automatically suspended by our Phishing detector tool. I checked your forms and your forms does not violate our terms of use. I have activated your account. You can now access your account and forms properly.

  • Profile Image

    Answered by sdalvie on March 23, 2017 at 03:51 PM

    Thanks for your help. I was able to access it. However i edited the form, and added an entry for people to provide the check number, which i think messed it up once more. I have removed the entry now, but I think it will need activation again. Thank you.

  • Profile Image
    JotForm Support

    Answered by BDAVID on March 23, 2017 at 06:26 PM

    We apologize for the inconvenience. I have reactivated your account and whitelisted your form to prevent this from happening again. Let us know if you need more help.