What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am getting an error that something went wrong when I try to edit my form

    Asked by BHCsecretary on March 23, 2017 at 06:49 AM

    Oops! Something went wrong and We couldn't initialize a part of your form correctly.

    Page URL:
    https://www.jotform.com/build/70662164615859

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    JotForm Support

    Answered by AIDAN on March 23, 2017 at 08:15 AM

    Hi, thank you for contacting us.

    I have opened your form in edit mode, and the editor loaded correctly:

    Could you please refresh your browser cache and try again? If the problem persists please get back to us with a screenshot so we can inspect and assist you further.

    Thank you in advance, and apologies for any inconvenience.

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    Answered by shivamrastogi on March 23, 2017 at 08:35 AM

    but I am still facing the problem while I download the heavy file,  If can open the my form then please try the took the any heavy form. When the form is completely download in .csv format there you find the some error like DATA missing some columns and also facing the 2nd issue is this before facing the issue when we download the any heavy file, we received the data in 2 or more files now we are receiving the single file and downloaded   

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    JotForm Support

    Answered by AIDAN on March 23, 2017 at 09:45 AM

    Hi "shivamrastogi",

    Did you mean to send this to another thread? This thread is about an error that our customer "BHCsecretary" is facing in one of his forms.

    If you need anything please don't hesitate to contact us here: https://www.jotform.com/contact

    Thank you in advance.