What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form is not working

    Asked by Fabio  on March 23, 2017 at 07:41 AM

    Hi

     

    The form is not working suddenly. Please, check the link https://form.jotformeu.com/51707911254352

     

    Probably it is a bug in JotForm

     

    Can you please help me to solve the problem?

     

    Thank you

     

    Fabio

    Page URL:
    https://form.jotformeu.com/51707911254352

  • Profile Image
    JotForm Support

    Answered by AIDAN on March 23, 2017 at 10:06 AM

    Hi Fabio, thank you for contacting us.

    Please note that we are aware of the issue and our developers have already fixed it. Your form should be working properly now.

    Apologies for any inconvenience.

  • Profile Image

    Answered by eduardoi on March 23, 2017 at 12:31 PM

    Hi there, my form doesn't work either when inside iFrame. Stopped working half hour ago.

     

     

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    JotForm Support

    Answered by AIDAN on March 23, 2017 at 01:31 PM

    Hi, please trigger a save in your form by introducing any change, and the problem will go away. Thank you.

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    Answered by gefuso on March 23, 2017 at 03:31 PM

    Hi

     

    The widget "Form Calculation Widget" doesnt have the option "ready only". I use a lot this function.

    Is that correct?

    Before it was possible to use "ready only".

     

    Thank you

  • Profile Image

    Answered by gefuso on March 23, 2017 at 03:33 PM

    And the widget "Form Calculation Widget" shows also twice.

    Check this screenshot please: "Form Calculation Widget"

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    JotForm Support

    Answered by jonathan on March 23, 2017 at 06:12 PM

    Can you please check again. It was working when test your form https://www.jotformeu.com/form/51707911254352 at this time.

    The Calculation widget was calculating the total

    ex: