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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Conditions don't work properly

    Asked by itcaribbean on March 23, 2017 at 12:21 PM

    Hi: I was using my form as I always do, but I found a problem. The conditions I'd already placed don't work properly.  When I click on any of the options of "Paquetes con tour" each should display the conditions I have already set, but it doesn't.

     

    Could you please help me out with this?

    Page URL:
    https://form.jotformz.com/itcaribbean/hojadeventa

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    JotForm Support

    Answered by david on March 23, 2017 at 01:06 PM

    There was an error on our end that caused calculations to fail.  Please accept our sincerest apologies.  This is now fixed and calculations should be working once again.  If the issues persists edit the form and save it.  Move one field to have it auto save then move the field back to its original position or any other small change that would trigger an autosave.  This will clear the error.