Conditions don't work properly

  • itcaribbean
    Asked on March 23, 2017 at 12:21 PM

    Hi: I was using my form as I always do, but I found a problem. The conditions I'd already placed don't work properly.  When I click on any of the options of "Paquetes con tour" each should display the conditions I have already set, but it doesn't.

     

    Could you please help me out with this?

  • David JotForm Support
    Replied on March 23, 2017 at 1:06 PM

    There was an error on our end that caused calculations to fail.  Please accept our sincerest apologies.  This is now fixed and calculations should be working once again.  If the issues persists edit the form and save it.  Move one field to have it auto save then move the field back to its original position or any other small change that would trigger an autosave.  This will clear the error.