Drop down fields not working on I-phone

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    Asked on March 23, 2017 at 12:27 PM

    Something happened today.  Form has been working on I-Phone for years.

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    Answered on March 23, 2017 at 01:01 PM

    The form above now appears to be working as does one other that was not working.


    It seems that by going into Jotform, going into edit but not editing, just saving, the problem goes away. 


    Is there an explanation for this?






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    Answered on March 23, 2017 at 01:05 PM

    Hi Terry, thank you for contacting us.

    Please note that we had an issue with and our developers have already fixed it.

    The fix required that the forms would be saved, even if no changes were introduced, and this is exactly what you did.

    Apologies for any inconvenience, and my compliments on your intuition and instincts.