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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form is not being displayed in my account.

    Asked by Malcolm Kemp on March 23, 2017 at 12:42 PM
    I have tried to reload the form but when I go to find it on your design page it says I do not have a form in spite of having saved and modified it on several occasions! It also does not recognise me.

    What has happened and can you find the form please as I am out of business without it!?

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    JotForm Support

    Answered by ashwin_d on March 23, 2017 at 12:48 PM

    Hello Malcolm,

    I did check your account and found that your form "Course Registration Form" is there in account. I would suggest you to please sign in to your JotForm account with your username "MalcolmKemp" and you should be able to view your form. 

    Thank you!

  • Profile Image

    Answered by Malcolm Kemp  on March 26, 2017 at 02:47 AM

    Thanks.  I have found it now although I did not have an account prior to this so had to create one.  However the form only displays in the computer version of the Xara site not on the mobile friendly version. Also the bottom of the form is flashing for some reason! http://www.champaignephotography.co.uk/academy.htm
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    JotForm Support

    Answered by ashwin_d on March 26, 2017 at 07:25 AM

    Hello Malcolm,

    I have moved your second question to a new thread so that w can address it separately. You will be answered in the following thread:  https://www.jotform.com/answers/1102535

    Thank you!