What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    trying to download forms

    Asked by Urbanchoice on March 23, 2017 at 12:43 PM


    We have close to 300 submissions we are trying to download and print.  When I click on pdf I get the first 20 downloaded but then it keeps saying 'generating' and it won't give me the option of downloading any more.  Can you help?


    Miriam Steinberg

    Page URL:

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    JotForm Support

    Answered by BDAVID on March 23, 2017 at 03:24 PM

    Is this "http://www.jotform.us/form/62570385474159" the form you are referring to? Please try using another browser, we recommend using Chrome or Firefox. Let us know if the issue continues. 

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    Answered by faridpocket on March 24, 2017 at 04:17 AM

    I'm having this kind of problem too.
    It keeps saying "generating...." after it downloaded the first file.
    I even tried using a different browser but the problem is still the same
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    JotForm Support

    Answered by candy on March 24, 2017 at 05:00 AM


    I have split the thread in order to assist better by our support team as you can find it at the following link: https://www.jotform.com/answers/1101219

    We are going to answer your question at that link.

    Thank you.