What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I change our account username?

    Asked by mikehughes on March 23, 2017 at 12:48 PM

    Mr. Hughes created our department jot form account several years ago and has moved on. I was able to change the password when I assumed management of our JotForm account but would like to change our user name.

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    JotForm Support

    Answered by AIDAN on March 23, 2017 at 03:24 PM

    Hi, thank you for contacting us.

    We can change the account username for you. All we need is three (3) username suggestions in the order of your preference, just in case your first pick is taken, and we will address this ASAP.

    Thank you in advance. We are awaiting your reply.