Forms disabled?

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    Asked on March 25, 2017 at 03:00 AM


    I just create the forms and they work great.  Now they can't be opened with message "Form is disabled"????  I didn't disable any.


    Please assist.

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    Answered on March 25, 2017 at 09:36 AM

    Hi, thank you for contacting us.

    Upon inspection I found that your account got autosuspended because your form "Credit Card Authorization Form" is collecting credit card information, in violation of our terms of use.

    Please see our terms of use, especially sections "Phishing" and "Collecting Sensitive Information" here:

    You may consider using one of our payment integration solutions, especially the ones that allow you to enable payment authorization.

    I hope this helps. If you need further assistance please let us know. Thank you.