- agendronAsked on March 25, 2017 at 03:35 PM
Can someone help me fix this on my subscription form? It's embedded on a WordPress site.
- agendronAnswered on March 25, 2017 at 04:17 PM
It was only happening on one of my 3 forms.
I resolved it by cloning a working form and changing the price. But I, and I'm sure others, would like to know what happened.
- JotForm SupportMike_GAnswered on March 26, 2017 at 07:22 AM
We would like to apologize for any inconvenience. I see what you mean after I've checked the "Professional Unlimited Plan" (not v2). I've created a clone version of your form and the issue is still present in the clone version until I updated the product in the Stripe payment field or remove the payment field from the form and add it back again. It seems like a temporary glitch
It seems like a temporary glitch which can be fixed by doing what I've mentioned above. I am, however, not able to reproduce it with a newly created form.