Stripe Subscription Form: CC Expiration Date Field error

  • agendron
    Asked on March 25, 2017 at 3:35 PM

    Can someone help me fix this on my subscription form? It's embedded on a WordPress site.

     

    Jotform Thread 1102319 Screenshot
  • agendron
    Replied on March 25, 2017 at 4:17 PM

    It was only happening on one of my 3 forms.

     

    I resolved it by cloning a working form and changing the price. But I, and I'm sure others, would like to know what happened.

     

    Thank you.

  • Mike_G JotForm Support
    Replied on March 26, 2017 at 7:22 AM

    We would like to apologize for any inconvenience. I see what you mean after I've checked the "Professional Unlimited Plan" (not v2). I've created a clone version of your form and the issue is still present in the clone version until I updated the product in the Stripe payment field or remove the payment field from the form and add it back again. It seems like a temporary glitch 

    It seems like a temporary glitch which can be fixed by doing what I've mentioned above. I am, however, not able to reproduce it with a newly created form.

    Thank you.