I added footer, but form views are still locked

  • Profile Image
    vancoufur
    Asked on March 25, 2017 at 08:08 PM

    Good evening,

     

    Our recent non-profit event has completed, and with that, we had our website updated to reflect a simple splash page while the new site was built. We had a contact form added to this splash page, and did not anticipate the extra views this would cause.  I have since enabled the footer for unlimited views, but it is still showing as locked.  Due to the current timeline, I hope you may be able to help get this form visible again.

     

    We are looking into an upgraded plan with the non-profit discount, but with our usual demands, it is uncommon to go over the free account limitations.

     

    Thank you very much for your help.

     

    Phil

  • Profile Image
    BJoanna
    Answered on March 26, 2017 at 05:15 AM

    Considering that you have enabled JotForm footer on your account settings page, I have activated your account. 

    If you want to apply for non-profit discount, please use this link:

    https://www.jotform.com/nonprofit/pricing/ 

    Hope this will help. Let us know if you need further assistance. 

  • Profile Image
    vancoufur
    Answered on March 26, 2017 at 01:18 PM

    Thank you very much!  Cheers!