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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I added footer, but form views are still locked

    Asked by vancoufur on March 25, 2017 at 08:08 PM

    Good evening,


    Our recent non-profit event has completed, and with that, we had our website updated to reflect a simple splash page while the new site was built. We had a contact form added to this splash page, and did not anticipate the extra views this would cause.  I have since enabled the footer for unlimited views, but it is still showing as locked.  Due to the current timeline, I hope you may be able to help get this form visible again.


    We are looking into an upgraded plan with the non-profit discount, but with our usual demands, it is uncommon to go over the free account limitations.


    Thank you very much for your help.



    Page URL:

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    JotForm Support

    Answered by BJoanna on March 26, 2017 at 05:15 AM

    Considering that you have enabled JotForm footer on your account settings page, I have activated your account. 

    If you want to apply for non-profit discount, please use this link:


    Hope this will help. Let us know if you need further assistance. 

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    Answered by vancoufur on March 26, 2017 at 01:18 PM

    Thank you very much!  Cheers!