I added footer, but form views are still locked

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    Asked on March 25, 2017 at 08:08 PM

    Good evening,


    Our recent non-profit event has completed, and with that, we had our website updated to reflect a simple splash page while the new site was built. We had a contact form added to this splash page, and did not anticipate the extra views this would cause.  I have since enabled the footer for unlimited views, but it is still showing as locked.  Due to the current timeline, I hope you may be able to help get this form visible again.


    We are looking into an upgraded plan with the non-profit discount, but with our usual demands, it is uncommon to go over the free account limitations.


    Thank you very much for your help.



  • Profile Image
    Answered on March 26, 2017 at 05:15 AM

    Considering that you have enabled JotForm footer on your account settings page, I have activated your account. 

    If you want to apply for non-profit discount, please use this link:


    Hope this will help. Let us know if you need further assistance. 

  • Profile Image
    Answered on March 26, 2017 at 01:18 PM

    Thank you very much!  Cheers!