What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Clicking the link redirects me to the My Forms page

    Asked by Sunnysidesinclair on March 26, 2017 at 03:06 AM

    After setting up the templet on my website, I noticed that after filling in the survey part of the form, and than clicking submitting, the form would than disappear (which I expect to be normal) but it would then leave your logo "Powerby Jotform.........creat your own form" (Which I don't have a problem with!) But I noticed that if I click on it, it takes me to Jotform "MyForms" where anyone can look at it, including the customer who just submitted it, allowing them access to change the settings in my account and do whatever they want with my folders, settings, etc. This does not seem right is there anything I can do or you can do to fix this? 

    Page URL:
    www.sunnysidesinclair.com

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    JotForm Support

    Answered by Jan on March 26, 2017 at 08:53 AM

    I believe you are referring the the "Powered by JotForm" footer below the submit button. This is actually a link for Sign-Up or Registration page.

    If you click the link using the same browser where you are currently signed in to your JotForm account, it will go to the My Forms page. However, if the user click that link, he/she will be redirected to the Sign-Up page. It is the same thing if you click the link and you are not logged in to your JotForm account. Please check this screen capture:

    Please try it by opening the form on a separate browser where you are not logged in as a JotForm user.

    Hope that helps. If you need further clarifications, let us know. Thank you.