Cost is not populating in the payment form

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    RoriFundraising
    Asked on March 27, 2017 at 05:30 PM

    Hello I have a form and the cost isn't populating. Is there anything you can look into?

     

    When they select dinner it just goes to $2 instead of $35

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    jonathan
    Answered on March 27, 2017 at 09:01 PM

    I test your form but I could not reproduce the issue you described. The Total calculation was available and the Dinner option also reflect on the total.

    Perhaps I was doing the wrong test? Please clarify how to produce the issue and we will look into it further.

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    RoriFundraising
    Answered on March 27, 2017 at 10:45 PM
    The dinner total is incorrect. It should be $35 per person.
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    jonathan
    Answered on March 28, 2017 at 12:02 AM

    Can you please provide clarity.

    The "dinner total" was it the field with name "Party & Dinner" ?

    So the formula should have been "dinner total" = "Party & Dinner" * $35

     Currently the "Party & Dinner" field only have a value of 1.

    We will wait for your updated response.

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    RoriFundraising
    Answered on March 28, 2017 at 07:45 AM
    Yes it should be $35
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    Helen
    Answered on March 28, 2017 at 09:53 AM

    Hello,

    Thank you for contacting us.

    I have tested your form and could see the form works properly.When I they select dinner it just goes to $35. As you can see below video:

    If you have any questions or issue, please do not hesitate to contact us.

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    RoriFundraising
    Answered on March 28, 2017 at 10:45 AM
    Thank you!
    ...