I only have one form how could I have reached my form limit?

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    PCSTPiranhas
    Asked on March 27, 2017 at 10:15 PM

    I'm trying to clone a form: https://form.jotform.us/60954169005153  and it says that I have reached my form limit.  Please help! 

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    ashwin_d
    Answered on March 28, 2017 at 01:58 AM

    Hello PCSTPiranhas,

    You should not have any issue in cloning form. I did check your account and found that you currently have no forms and you have also upgraded your account to bronze monthly subscription plan. You should be able to clone this form without any problem since bronze subscription allows you to create up to 25 form. Please check the screenshot below:

     

    I was able to clone form in your account successfully. You should be able to see the cloned form in your account.

    Thank you!

     

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    PCSTPiranhas
    Answered on March 28, 2017 at 09:20 AM

    Thank you!  Maybe I should just reboot :)

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    david
    Answered on March 28, 2017 at 12:06 PM

    I checked your account and you should be able to clone forms at this time.  If you are still unable to, let us know and we can try cloning the form from within your account.