What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form has been disabled

    Asked by Dwayne Brown   on March 28, 2017 at 02:57 AM

    Hi, I have upgraded to silver plan via PayPal (go4jamaica) but my form is still disabled. I have been at this for the past 48 hours. Can I be assisted urgently as this is seriously affecting us. Thank you.

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    JotForm Support

    Answered by John_Benson on March 28, 2017 at 04:19 AM

    Hello, I can see that this is the same issue on this thread: https://www.jotform.com/answers/1103938. We will be using that thread on your issue so we can properly assist you.

    Thank you.