What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Cannot edit anything in form

    Asked by CMRI on March 28, 2017 at 03:04 AM

    Oh no!

    I am not able to edit my form anymore, apart from the heading!

     

    Somehow when I click any of the fields on my form, I cannot edit any thing anymore? It literally does nothing.

     

    I have tried clearing my form cache..

     

    Page URL:
    https://www.jotform.com/build/70590708219863

  • Profile Image
    JotForm Support

    Answered by BJoanna on March 28, 2017 at 04:20 AM

    I have cloned your form and I was able to edit my form without any issues.

    I also saw that you have recently edited your form.

    I have also logged into your account and I was able to select and edit all fields on the form you provided. 

    Is your issue resolved? 

    If not please try again. I have also cleared your form cache. You can also try to use some other browser. 

    As alternative you can switch your Form Builder to Version 3 and try to edit your form there. You can switch to Version 3 on settings page of your account. 

    Let us know if you need further assistance. 

  • Profile Image

    Answered by CMRI on March 28, 2017 at 08:23 AM

    All is fixed now :)