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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why does my form skip to a new page?

    Asked by StrawberryDesi on March 28, 2017 at 10:08 AM

    When my MEMBER SEARCH question (on PAGE 2) is completed and the entry IS NOT matched, it skips to PAGE 4 when it should go to PAGE 3.  Why is that?  I can not find any condition that would cause this.

     

    Please help.

     

    Thanks.

     

     

    Henry

    Page URL:
    https://www.jotform.com/build/61495191435156

  • Profile Image
    JotForm Support

    Answered by Kevin_G on March 28, 2017 at 02:22 PM

    I've checked your form and I can see some things that seem to be causing the issue, firstly, I found some conditions with missing fields, you need to fix them since this may cause malfunctioning on your other conditions: 

    I can also see you've a condition where you're comparing multiple values, I would suggest you to remove  the values separated by comma and set individual statements instead: 

    This should help you to get your conditions working without any problem and properly redirecting. 

    Hope this helps.