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    Why does my form skip to a new page?

    Asked by StrawberryDesi on March 28, 2017 at 10:08 AM

    When my MEMBER SEARCH question (on PAGE 2) is completed and the entry IS NOT matched, it skips to PAGE 4 when it should go to PAGE 3.  Why is that?  I can not find any condition that would cause this.


    Please help.






    Page URL:

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    JotForm Support

    Answered by Kevin_G on March 28, 2017 at 02:22 PM

    I've checked your form and I can see some things that seem to be causing the issue, firstly, I found some conditions with missing fields, you need to fix them since this may cause malfunctioning on your other conditions: 

    I can also see you've a condition where you're comparing multiple values, I would suggest you to remove  the values separated by comma and set individual statements instead: 

    This should help you to get your conditions working without any problem and properly redirecting. 

    Hope this helps.