What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is it possible to have a global account, paid by our communication department, which gives access to different services.

    Asked by JuliePhilippart on March 28, 2017 at 10:11 AM

    Hello, I’m working for a public administration.

    Many of our services would like to use JOTFORM. Is it possible to have a global account, paid by our communication department, which gives access to these services. Each service should be able to work independently and not see forms or data from other services. How many Sub-User Account can we have with the silver, bronze or gold plan?

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    JotForm Support

    Answered by david on March 28, 2017 at 12:53 PM

    It is indeed possible to have one main upgraded account that shares access with other accounts.  This can be done by setting up sub-users:

    https://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User

    As long as sub-users create forms in the shared folder, they will be created in the main account.  The main account can share access to edit specific forms and/or submissions. 

    Here are the number of sub-users per subscription level:

    Free 1
    Bronze 3
    Silver 10
    Gold 100
    Platinum 1,000