What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    After I publish, I keep getting this from the link: Form not found This form is disabled.

    Asked by mikekennedy on March 28, 2017 at 12:56 PM

    how do I correct this?

  • Profile Image
    JotForm Support

    Answered by Kiran on March 28, 2017 at 03:45 PM

    I have checked your account and see that it has been suspended by our anti-phishing system due to the form http://www.jotform.us/form/60948086883168 since there is objectable text fake. Our anti-phishing system is strict to scan each form to calculate the probability of phishing activities. It is not allowed to create login forms or collect sensitive information like Credit card numbers, etc through JotForm. Such forms are considered as phishing forms and associated accounts are automatically suspended. Please refer to our Terms of usage for more information on phishing.

    Since the form looks clean and normal, I have activated your account and you should be able to view the forms without any issue. Please check and let us know if you need any further assistance.

    Sorry for the trouble caused.