Form says it is in restore mode?

  • jubinjames
    Asked on March 28, 2017 at 3:07 PM

    i havent been using the jot form for a while and i just came back to create a new form. when i hit preview, it says -form in restore mode.

     

    my username is jubinjames

    please fix

    jubin james

     

    1298
    Jotform Thread 1104656 Screenshot
  • AIDAN
    Replied on March 28, 2017 at 6:13 PM

    Hi Jubin, thank you for contacting us.

    I have activated your account because it was dormant and that is what caused your form to display that message. The form should be working properly now.

    If you need further assistance please let us know. We will be happy to help. Thank you.