What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Applied theme doesn't look the same when preview published form

    Asked by RHemery on March 28, 2017 at 03:19 PM

    https://form.jotform.com/70865459041965

    What am I doing wrong?

    I've applied a theme but when previewed it doesn't take on the different font, or the white text in the header or the dark blue background?

    Thanks

    Rich

    Page URL:
    https://form.jotform.com/70865459041965

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    JotForm Support

    Answered by Mike on March 28, 2017 at 06:45 PM

    Thank you for contacting us.

    We have escalated a bug report ticket to our developers to proceed with further troubleshooting.

    This thread will be updated once we have any news.

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    Answered by RHemery on March 29, 2017 at 05:05 AM

    Thanks

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    JotForm Support

    Answered by Rose on March 30, 2017 at 03:40 AM

    I was informed that this issue is happening on only builder V3. However, If you switch to V4.0, you can see that there is no differences among, builder, preview and advance designer. 

    That's why, We kindly ask you to switch version 4 to get rid of this problem. If you encounter any other issue, please let us know. We would be pleased to help you. 

    You need to click Switch to JotForm V4 label on the left top. 

     

    Here is the view of your form on V 4.0

    Hope, these would help you.