What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I created a free form from the website. I can't do anything with it.

    Asked by Rod Instine  on March 28, 2017 at 05:11 PM

    Your site won't let me preview it, publish it, email the link.  If I copy the link and try to execute it the webpage says the form is disabled.  I duplicated the form, same result.  What am I doing wrong?

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    JotForm Support

    Answered by Chriistian on March 28, 2017 at 09:40 PM

    Your account (rinstine) was auto-suspended by our Anti-Phishing Filter. I checked your forms manually and I confirm that there are no fields on your form that violates our Terms of Use. Perhaps this is just regarded as false positive. 

    I have now whitelisted your form and reactivated your account. Sorry for the inconvenience.

    Let us know if you need further assistance.
    Regards.