- TrimarlinsAsked on March 29, 2017 at 07:38 AM
We just check we have the starter account assigned in our profile (trimarlins) so we can´t make more than 5 forms. This is not correct because we have a paid account, in 2017 we made the proper paid (45€) by 01/01/2017. So we should have an advanced paid account not starter as we can see in the profile.
Please check and solve as soon as posible because we need to send several forms and now it is not possible.
- JotForm SupportsethAnswered on March 29, 2017 at 10:56 AM
I am checking your information. I will get back to you as soon as possible.
- JotForm SupportsethAnswered on March 29, 2017 at 11:23 AM
Your account is upgraded.
Please contact us again if you have any other issues.