What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why GPS Location Widget does not work on iphone 6s?

    Asked by kingsdowncanada on March 29, 2017 at 03:18 PM

    We have user that are using our form on an iphone 6 or 6s and the location widget is not working.

    it always shows the same address. 

    Page URL:
    https://form.jotform.ca/60068600080243

    Screenshot
  • Profile Image
    JotForm Support

    Answered by Nik_C on March 29, 2017 at 04:45 PM

    Is this issue happening in all iPhone devices or you tried only on one?

    Since it is most probably that location permission is not granted for the Browser. I tested your form in iPhone 6s simulator and here are my results:

       

    You can read more about privacy and location services here https://support.apple.com/en-us/HT203033

    Let us know if the issue persists.

    Thank you!