What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Mobile compatability

    Asked by evelyncullen on March 30, 2017 at 05:17 AM

    I had previously created my form on jotform 3, I have since upgraded to jotform 4 thinking that my forms would become mobile compatible, but this doesn't seem to be the case. Is jotform just mobile compatible and the forms that are created on it are not, or am not doing somehting correctly?

     

    Kind Regards

    Corinne

    Page URL:
    https://eu.jotform.com/build/70882087543362

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    Answered by Safaa on March 30, 2017 at 05:46 AM

    You can make your form mobile responsive by checking "Make this form responsive" on Form Designer

    This will make your form fully responsive across different platforms and devices, in both landscape and portrait mode. To do so, please follow these steps:

     

    1. From the form builder, click on the Designer icon, this should open up a small designer window.

    2. From the designer window, select Advanced Designer.

    3. In Advanced Designer, scroll down to find Form Layout on the right panel.

    4. Check the Make this form responsive option. 

     

    There are also alternative methods to make your form responsive, please refer to this guide:

    How to make mobile friendly forms on JotForm