What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why one of my forms was disabled?

    Asked by Anaorcillez on March 30, 2017 at 12:50 PM

    I was building a new form and when i try to see the pre view is telling me that the form is disabled. Is this be cause i use the names of a browser in one of the boxes?

    What can i do if I need to know the kind of browser the people are using?




    Page URL:

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    JotForm Support

    Answered by Jan on March 30, 2017 at 02:36 PM

    Your account is currently suspended. Our phishing tool suspended your account automatically. I have checked your form and I can see a field that are asking for a username. Please take note that collecting login credentials are not allowed here in JotForm. Please check our terms of use.

    I have renamed that field to "Nombre / Name". Your account is now activated. 

    If you have any questions, let us know. Thank you.