Old submissions resubmitting themselves

  • Profile Image
    bellevuefineart
    Asked on March 30, 2017 at 03:04 PM

    We have some orders that we've completed that are now resubmitting themselves. We have one order from a week ago that has resubmitted itself twice now. I'm suspecting that last week when submissions were lagging several hours, that after that fix there are things stuck in the queue that are resubmitting themselves now. 

     

     

  • Profile Image
    Mike
    Answered on March 30, 2017 at 04:48 PM

    Than you for contacting us.

    This is not a common issue and I am not able to reproduce it at the moment. If you notice the issue again, please let us know if receive duplicated form entries or the duplicated emails only.