What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    If I use Stripe for payment processing, how will I match forms to their payments?

    Asked by ChrisMando on March 30, 2017 at 05:33 PM

    Hi, I want to use strip to collect payments using your forms product.  

     

    However I am nervous about being able to identify the strip payment back to the from it came from.

     

    Can you provide me with information in how this would happen/work?

     

    Thanks

     

    Chris

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    JotForm Support

    Answered by Kevin_G on March 30, 2017 at 06:35 PM

    When you receive the payment you will see a link that redirects to Stripe where you will find the customer and payments details: 

    This is how the info displays when you go to the Stripe details page: 

    To see how it works I would suggest you to make some payment with your integration set to sandbox mode. 

    These details will help you to process testing payments: 

    - Credit Card Number: 4242424242424242

    - CVC : 123

    - Valid Expiration Date

      *Later than the current date

    Hope this helps.