Problems with my account.

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    Ander Méndez 
    Asked on March 31, 2017 at 10:54 AM

    Good Morning.

    How can i fix this ? I use my sales forms for my company and I am very worried.

    My account appears AUTOSUSPEND and My forms are disabled.

    Thank you.

  • Profile Image
    Answered on March 31, 2017 at 12:57 PM


    Your account is suspended due that you are requesting usernamein plain text field on your form "Elección de Mejores Publicaciones".

    Gathering this type of data in plain text fields will violate our Terms of use, as this is only allowed through encryption along database administration; and our forms do not provide this type of method.

    We have removed the guilty fields on this form and reactivate the account. You must refrain from doing a new form like that to prevent a potential suspension of your account.

    Kind regards